Recognise, Report, Protect.

A simple guide to understanding safeguarding concerns and knowing what to do

What is safeguarding?

Safeguarding is the action we take to promote the welfare of children and vulnerable adults, protecting them from harm, abuse, and neglect. It means creating safe environments where everyone can thrive, and knowing how to respond appropriately when concerns arise. Everyone has a role to play in safeguarding, it's a shared responsibility across communities, organizations, and individuals.

Who needs it the most?

  • Children and young people - who may lack the ability to protect themselves.
  • Elderly adults - particularly those who are frail or dependent.
  • People with disabilities - who may need extra support and protection.
  • Those experiencing abuse or neglect - physically, emotionally, or financially.
  • People in care or institutional settings - such as hospitals, care homes, or residential schools.

Warning Signs to Look Out For

Understanding behaviors and situations that may signal a concern

Unexplained Injuries or Physical Changes

Bruises, burns, or injuries that don't match the explanation given. Also includes sudden weight loss, poor hygiene, or neglected appearance.

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Significant Changes in Behaviour or Mood

Sudden withdrawal, anxiety, depression, aggression, or fearfulness—especially around certain people. This includes becoming unusually quiet or showing distress.

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Fear of Specific People or Places

Reluctance to go home or be with certain individuals. Expressing fear about specific situations or avoiding people without clear reason.

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Signs of Neglect

Lacking adequate food, clothing, shelter, medical care, or supervision. May appear consistently hungry, dirty, or inappropriately dressed for conditions.

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Social Isolation or Control

Being prevented from seeing friends, family, or accessing support. Includes being monitored, controlled, or cut off from their usual networks.

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Self-Harm or Concerning Coping Behaviours

Evidence of self-harming (cutting, burning), expressing suicidal thoughts, or sudden substance misuse as a way of coping with trauma.

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Take action

If you have a safeguarding concern, follow these steps

Recognise and Respond Immediately

If someone is in immediate danger, call emergency services (999) right away. Don't wait—your quick action could save a life. If the situation isn't an emergency but you're concerned, trust your instincts and take the next steps.

Listen and Observe (Don't Investigate)

If someone shares a concern, listen carefully without judgment and take them seriously. Avoid asking leading questions or investigating yourself, leave that to trained professionals. Make notes of what you've seen or heard, including dates and times.

Report Your Concern

Contact the appropriate safeguarding authority or use the reporting form on this page. You don't need proof—if you're concerned, report it. Professionals will assess the situation and determine what action is needed.

Keep Information Confidential

Share concerns only with the appropriate authorities or designated safeguarding leads. Don't discuss the matter with others or on social media, as this could compromise investigations and the safety of those involved.

Follow Up If Needed

If you've reported a concern and don't receive a response within a reasonable timeframe, or if the situation worsens, follow up with the relevant authority. Your persistence could make a critical difference.

Look After Yourself

Dealing with safeguarding concerns can be emotionally challenging. Seek support from appropriate channels if you need to talk through your experience—your wellbeing matters too.

Report a concern or get in touch

Privacy and anonymity

We take your privacy seriously. Share as much or as little information as you feel comfortable with. If you prefer, you may leave your name and phone number blank and we will process your message anonymously.

Avoid including highly sensitive details that could put you or others at risk. If someone is in immediate danger, call 999.

Need Help Now?

24/7 National Domestic Abuse Helpline: 0808 2000 247

Police or Ambulance: Call 999

Samaritans:116 123 (free and confidential)